2012 Mid-Year Conference – Cleveland

Held from July 29-31 at the Ritz-Carlton Cleveland, this was the premiere summertime event for everyone in campus-based loan administration and student financial services.

Rohit Chopra, Student Loan Ombudsman at the CFPB, provided the luncheon address and gave an update on the activities of the Bureau, including its forthcoming report on private student loans mandated by the Dodd-Frank Act.  Gail McLarnon of the US Department of Education discussed the recently approved Perkins Loan regulations, plans for additional negotiated rulemaking on fraud, debit cards, and streamlining regulations in the campus-based aid programs, in addition to other current activities in the Department.  In addition to these updates from Washington (along with insights from COHEAO Executive Director Harrison Wadsworth), the 2012 COHEAO Mid-Year also offered presentations and discussions on topics relating to day-to-day operations.  Additional topics that were covered at the COHEAO Mid-Year include:

• The Consumer Financial Protection Bureau’s work in student loans and student consumer finance
• E-commerce practices with a focus on global consent forms
• Developing financial literacy programs on campus
• Fraud issues in financial aid
• An update on Meteor from the National Student Clearinghouse
• Managing third party relationships, particularly in default aversion and debt recovery
• And many more

The Mid-Year Agenda is available here.

View photos from the conference.

Session Handouts:

Washington Update – Wadsworth

CFPB Update – Chopra

Single Sign-on for Student Loan Servicing and Repayment Data – Cameron and Pruden

Department of Education Update – McLarnon

Default Management – Pruden

CFPB – Are You in Compliance – Stocker and Babel